Questions & Answers (Troubleshooting)

Answers to quick questions

Why doesn't it count all of my steps?
Follow-Along Videos 1) A follow-along setup video for your Pedometer (under 4 minutes) 2) A how to get the most accurate results on your Pedomete...
Tue, 26 Apr, 2016 at 3:04 PM
Do I need to reset my SC1 Pedometer Daily to begin at zero?
No.  The pedometer is programmed to reset all step counts at midnight so you wake up the next morning and start at zero again. However if the clock ...
Tue, 26 Apr, 2016 at 3:06 PM
How to Change your SC1 Pedometer from Kilometers to Miles
Follow-Along Videos 1) A follow-along setup video for your Pedometer (under 4 minutes) 2) A how to get the most accurate results on your Pedomete...
Tue, 26 Apr, 2016 at 3:50 PM
Why does my Pedometer go to sleep & do I need to wake it up before I use it?
Your Pedometer is always on. The screen dims to conserve energy, but it will resume counting steps as normal once you walk past your first 10.   Sh...
Fri, 4 Dec, 2015 at 7:21 AM
How to set AM / PM on the SC1 Pedometer Clock
Follow-Along Videos 1) A follow-along setup video for your Pedometer (under 4 minutes) 2) A how to get the most accurate results on your Pedomete...
Tue, 26 Apr, 2016 at 4:20 PM
How to Change the Battery on the SC1 Pedometer
CHANGING THE BATTERIES ON THE SC1 PEDOMETER The pedometer uses 1 CR-2032 button cell battery  Remove the battery door by sliding it outward ...
Mon, 15 Jun, 2015 at 11:24 PM
I work night shifts, can I prevent my SC1 from resetting to zero at midnight?
The pedometer is programmed to reset all step counts at midnight so you wake up the next morning and start at zero again. However if you intentionally rever...
Tue, 26 Apr, 2016 at 4:59 PM
Why does my screen go blank?
The Pedometer has a power saving function - the screen will go blank while you are walking to conserve energy, but can be easily reactivated to see your pro...
Tue, 27 Oct, 2015 at 8:28 AM
Is there an easier way to reach the buttons?
Follow-Along Videos 1) A follow-along setup video for your Pedometer (under 4 minutes) 2) A how to get the most accurate results on your Pedomete...
Sun, 1 Nov, 2015 at 10:10 AM