Questions & Answers (Troubleshooting)

Do I need to reset my SC 3D Pedometer Daily to begin at Zero?
No, you don't need to reset your SC 3D Pedometer.  It is programmed to reset all step counts at midnight daily. If the clock on your pedometer is s...
Wed, 3 Oct, 2018 at 11:31 PM
Why is my SC 3D Pedometer screen blank?
Your Pedometer is shipped with a battery Insulator strip and a screen protector. Follow the directions below to activate it. Still have a problem? Please ...
Wed, 3 Oct, 2018 at 11:30 PM
How to Change your SC 3D Pedometer from Kilometers to Miles
The SC 3D Pedometer can change between Imperial and Metric on the fly How do I change my Pedometer from Kilometers to Miles? The SC 3D Pedometer ...
Wed, 3 Oct, 2018 at 7:00 PM
How do I set AM/PM on the SC 3D Pedometer Clock
SETTING AM / PM on the CLOCK ON the SC 3D PEDOMETER (Takes just a few minutes) Press the TOP button to navigate between screens. IMPORTANT NOT...
Wed, 3 Oct, 2018 at 7:04 PM
How can I make my distance measurements more accurate?
Incorrect Distance? Try increasing or decreasing your stride length by 3 to 5 inches. Don’t worry this won’t impact any other reading except the distance co...
Thu, 4 Oct, 2018 at 12:50 PM
Why doesn't it count all of my steps (SC 3D)
There are a 3 things to check Press the TOP button to navigate between screens. 1) Make sure you are viewing the active step count screen. Pre...
Wed, 3 Oct, 2018 at 7:12 PM
Why are my buttons not working?
Buttons not working? Watch this video.   Still have an issue? Email help@ozofitness.com and we will resolve your issue in 24 hours.  ...
Wed, 3 Oct, 2018 at 11:32 PM
How can I make a change to a mistake I made in the programming?
It is easy to go back and change a setting if you wish.   For example: Let's say you entered the day incorrectly for the date.  You could simply re...
Wed, 3 Oct, 2018 at 7:24 PM
Why won't it let me program the Pedometer?
Still have an issue? Email help@ozofitness.com and we will resolve your issue in 24 hours.  Your Pedometer can only be programmed from the Active St...
Wed, 3 Oct, 2018 at 11:33 PM
I work night shifts, can I stop my SC 3D from resetting to zero at midnight?
The pedometer is programmed to reset all step counts at midnight, so you wake up the next morning and start at zero again. However, if you intentionally ...
Wed, 3 Oct, 2018 at 7:19 PM